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AROVA International Pvt Ltd (“AROVA”, “we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.arovainternational.com or interact with us.

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1. Information We Collect

We may collect the following types of personal information:

• Name

• Email address

• Phone number

• Company name

• Address (city, state, country)

• Any other information you voluntarily provide through forms or communication.

 

We may also collect non-personal data such as browser type, IP address, and website usage data through cookies.

 

2. How We Use Your Information

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We use your information to:

• Respond to inquiries and business requests

• Provide product or service information

• Process orders or business transactions

• Improve our website and user experience

• Send updates, marketing, or promotional communication (only with your consent)

• Maintain internal records and analytics

 

3. Legal Basis for Processing

 

We process your personal data based on:

• Your consent

• Performance of a contract or business relationship

• Compliance with legal obligations

• Legitimate business interests (such as improving services and communication)

 

4. Sharing of Information

 

We do not sell or rent your personal data.

 

We may share your information with:

• Service providers (e.g., website hosting, email services, IT support)

• Business partners or affiliates (only where necessary)

• Government or legal authorities if required by law

 

All third parties are obligated to keep your data secure and use it only for specified purposes.

 

5. Cookies and Tracking Technologies

 

We use cookies to:

• Improve website functionality

• Understand user behavior

• Enhance your browsing experience

 

You may choose to disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

 

6. Data Retention

 

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal and regulatory requirements

• Resolve disputes and enforce agreements

 

7. Data Security

 

We implement reasonable technical and organizational measures to protect your data against:

• Unauthorized access

• Loss or misuse

• Alteration or disclosure

 

However, no system can guarantee absolute security.

 

8. Your Rights

 

Under applicable laws, including the Digital Personal Data Protection Act, 2023 (India), you have the right to:

• Access your personal data

• Request correction or updates

• Request deletion of your data

• Withdraw consent at any time

• Raise grievances regarding data usage

 

To exercise your rights, contact us using the details below.

 

9. Third-Party Links

 

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

 

10. Cross-Border Data Transfers

 

Your data may be stored or processed outside India where required for business or technical purposes. We ensure appropriate safeguards are in place for such transfers.

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11. Contact Information / Grievance Officer

 

For any questions, concerns, or requests related to this Privacy Policy or your data:
Email: info@arovaint.com

 

12. Changes to This Policy

 

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

 

13. Consent

 

By using our website, you consent to the terms of this Privacy Policy.

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