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1. What products does AIPL manufacture?

 

We specialize in customized packaging solutions including garment labels, printed inserts, tags, and flexible packaging such as PP bags and related materials.

 

2. Do you offer fully customized packaging?

 

Yes. All our products are made to order based on your specifications including size, material, printing, and finishing.

 

3. What is the minimum order quantity (MOQ)?

 

MOQ depends on the product type, material, and level of customization. We will share the exact MOQ once we understand your requirement.

 

4. How do I place an order?

 

You can:

• Submit an inquiry through our website

• Email us your requirement

• Share specifications (size, quantity, design, material)

 

We will review and send a quotation for approval.

 

5. Do you provide samples before bulk production?

 

Yes. We can provide:

• Digital mockups

• Physical samples (chargeable depending on complexity)

Production begins only after your approval.

 

6. What is your typical production timeline?

 

Lead times vary based on product and quantity, but generally:

• Sampling: 3–7 days

• Production: 10–20 days

 

Final timelines are confirmed per order.

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7. What are your payment terms?

 

Standard terms are:

• 50% advance

• 50% before dispatch

 

Credit terms may be offered to approved clients.

 

8. Do you handle logistics and delivery?

 

Yes, we can coordinate delivery. Freight and logistics are:

• Charged separately, or

• Included if agreed in advance

 

9. Can you match specific colors and designs?

 

We aim to match colors and designs as closely as possible. Minor variations may occur due to materials and printing processes.

 

10. What quality standards do you follow?

 

We follow industry-standard practices. Minor variations in:

• Color

• Print alignment

• Material finish

 

are within acceptable tolerances.

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11. What if there is an issue with the delivered goods?

 

You must notify us within 7 days of delivery with supporting details. We will review and resolve through:

• Replacement, or

• Credit note

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12. Do you work with international clients?

 

Yes, we cater to both domestic and international clients and can assist with export requirements.

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13. Will my designs and information be kept confidential?

 

Yes. All client designs, specifications, and business information are treated as confidential.

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14. Can I modify or cancel an order after placing it?

 

Orders cannot be modified or cancelled once production has started. Any changes must be approved in writing and may involve additional costs.

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